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Problems Accessing Velos eResearch

Problems Accessing Velos eResearch

Security Certificate Error

If you receive the message below when you access the Velos eResearch system at https://lcrc.veloseresearch.com, make sure to select the option “Yes”. Note that different web browsers might show this alert message in a different manner. However, your answer should still be to proceed.

certificate_error

Figure 1

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Pop-Up Blockers

If you receive the message below when you access the Velos eResearch system at https://lcrc.veloseresearch.com, you will need to deactivate your pop-up blocker, or include https://lcrc.veloseresearch.com as one of the truested websites for your pop-up blocker.

popup_error

Figure 2

If you use internet explorer go to the menu Tools>Pop-Up Blocker and select the option Turn Off Pop-Up Blocker. Alternatively you can go to the menu Tools>Pop-Up Blocker>Pop-Up Blocker Settings and type lcrc.veloseresearch.com in the “Address of Website to Allow:” box and click on Add and then Close.

Notice that these steps are only for the internet explorer pop-up blocker. Other web browser and different pop-up blockers such as google pop-up blocker, yahoo pop-up blocker, etc. can also limit you from using the Velos eResearch System.

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Other Problems:

If you need to report any other problem with the Velos application please contact Kyle Bradford at the Scientific Administration Offices:

Kyle Bradford, MPH
Application Systems Analyst – CTMS
Phone: 504-210-4067
E-mail: kbradford@lcrc.info

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